Help Center and FAQ
How Do Coupons Work? Coupons offer discounts to users at checkout and can be tailored with restrictions like age, gender, or event eligibility for flexi...
Mon, 2 Jun, 2025 at 3:36 PM
What is a transaction? A transaction is a group of purchases, coupons and/or user credit that comprise a cart, and a group of payments and refunds towar...
Fri, 21 Mar, 2025 at 1:41 PM
Why are some transactions flagged?
Transactions get flagged (highlighted) when the payment is expected but it is not known from where. Typically, tr...
Thu, 4 Feb, 2016 at 11:40 AM
A variety of payment methods are offered to accept payments for your events and merchandise, including credit/debit and checks.
Payment methods may...
Thu, 20 Apr, 2017 at 8:43 AM
Note: PayPal is deprecated as a payment service — this information is provided for historical purposes only. Please do not add PayPal without first contac...
Thu, 9 Jan, 2025 at 8:16 AM
What is CVV?
CVV stands for Card Verification Value. This is a security feature implemented to assist with preventing fraud. It helps validate that...
Wed, 1 Mar, 2017 at 8:29 AM
If you enable bank transfer payments, payees will be taken through an additional confirmation step explaining how to pay with a bank transfer.
...
Thu, 18 Sep, 2014 at 5:10 AM
(This article only applies to events run on a site not owned by you or your organization.)
We make it easy for to run your league, tournament, or ...
Fri, 15 Jul, 2016 at 9:41 AM
Find Your Routing and Account Numbers (USA)
Your bank routing number is a nine-digit code that’s based on the location where your account was opened. ...
Tue, 17 Jan, 2017 at 6:21 AM
To add multiple credit/debit cards to a profile, navigate to the profile's account page after signing in. On the left side of the browser, there will be...
Wed, 1 Mar, 2017 at 8:30 AM